Does the very word “conflict” make you cringe? Today, there is conflict in every aspect of our culture. As a manager, you deal with conflict on all sides: with your leadership team, within your department, or even between individual employees. According to CPP’s Global Human Capital Report, 85% of employees experience some level of conflict in the workplace.
The fact is, we need conflict. Otherwise, we are just a bunch of “yes” people blindly following the easiest path. Great managers know how, and when, to address conflict so that get the best possible outcome. Today, more than a quarter of all employees have witnessed conflict that was allowed to turn into a personal attack. Or they become sick and miss work because a workplace conflict has just been left to seethe.
If you are ready to become a great manager who encourages and role models healthy conflict, don’t miss the November 15th workshop, Managing Conflict for a Positive Result. Learn how to get the outcome you need while keeping relationships on a positive footing.
Susanne Dalton Dupes is the presenter for this workshop series. She is an internationally accredited business communicator and a certified analyst of behaviors, driving forces, emotional intelligence, and acumen.
The three-hour workshop starts at 9:00 a.m. at the Baymont Inn & Suites on Market Place Boulevard in West Knoxville. Register at ignitesucceed.com/greatmanagers.
Individual tickets for each of three-hour workshops are $149. Special pricing is offered for multiple ticket purchases. Email [email protected] to find out about group pricing.
Ignite is a leadership development company founded by Susanne Dalton Dupes and Deb Schmitz. The company works to ignite and inspire personal value and self-awareness within leaders so they can be a catalyst for change.
Ignite is headquartered in Loudon, Tennessee and can be reached at 865.896.9665 or by email at [email protected]. For more information, visit www.ignitesucceed.com.